Cinderella Trading Co.

Petcare Roomy Pet Bag

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1)	Is there a minimum quantity I have to buy?
2)	How much will it cost to ship my order?
3)	What if you are out of something I order?
4)	What methods of payment do you accept?
5)	Do you offer payment terms?
6)	Are the pictures on your website the exact items I am ordering?
7)	Do I need a membership to order?
8)	Do you have a toll-free number?
9)	How can I change my account information?
10)	Is my personal information kept private?

1)	Is there a minimum quantity I have to buy?
	We do not have a minimum order quantity with regard to our products, but there is a minimum order amount required which is only USD $300
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2)	How much will it cost to ship my order?
	To determine your cost of shipment to your Region, you may look in the list of postage for Surface Parcel and Air Parcel. The hyperlinks are as follows: SURFACE PARCEL POSTAGE RATES AIR PARCEL POSTAGE RATES
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3)	What if you are out of something I order?
	We will contact you if your order contains back-ordered or discontinued products that were just sold out. If the product has been discontinued, your order will automatically be canceled. If the product has been back-ordered, we will let you know how long it will take to come back into stock and it will be your choice to either cancel the order or keep it open. Please be advised that we always carry on hand a large inventory so that most orders can be processed in a relatively short period of time.
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4)	What methods of payment do you accept?
	We only accept telegraphic transfer for the time being.
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5)	Do you offer payment terms?
	Cinderella Trading Co. does not offer special payment terms as all orders must be paid in full at time of the order.
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6)	Are the pictures on your website the exact items I am ordering?
	We endeavor to provide accurate images of all products displayed on our website. Please refer to our product descriptions for further information on colors, sizes, and styles.
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7)	Do I need a membership to order?
	You don't need a membership to order but you need to set up an account with us before using our service.
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8)	Do you have a toll-free number?
	We have MSN Messenger Live Inquiry Counter on our CONTACT US page.
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9)	How can I change my account information?
	You can change your account information by clicking on Account Info and updating your information at any time you are logged into the site.
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10)	Is my personal information kept private?
	Cinderella Trading Co. is committed to keeping your personal information private. We will not sell or transfer any of your personal or business data or transaction records to any outside parties.
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Welcome,